Privacy Policy

ShineFaith Solutions LLC

Effective Date: January 1, 2025

1. Introduction

ShineFaith Solutions LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when using our website, services, and communications.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website or submit information through our forms.

2. Company Information

Legal Name: ShineFaith Solutions LLC
Address: 4030 Wake Forest Road, Raleigh, North Carolina, 27609
Phone: +1 844-851-6391
Email: [email protected]
Website: https://shinefaithsolutions.com

3. Information We Collect

We may collect the following categories of personal information:

a. Information You Voluntarily Provide

Full name

Phone number

Email address

Company or organization name

Message or inquiry details

b. Automatically Collected Information

IP address

Browser type and device information

Pages visited and interaction data

Cookies and tracking technologies (where applicable)

4. How We Use Your Information

We use the information collected for the following legitimate business purposes:

To respond to inquiries and contact requests

To provide information about our services and solutions

To manage customer relationships through CRM systems

To improve website performance and user experience

To send service-related or marketing communications (where permitted)

To comply with legal and regulatory obligations

5. Use of CRM & Third-Party Applications

We use Customer Relationship Management (CRM) platforms and third-party service providers to manage communications, store data, and support our operations. These may include, but are not limited to:

CRM platforms (e.g., GoHighLevel or similar systems)

Email and SMS communication tools

Hosting and analytics providers

Security and infrastructure providers

These third parties are authorized to access personal information only as necessary to perform services on our behalf and are contractually obligated to protect your data.

6. Sharing of Information

We do not sell your personal information.

We may share information only in the following circumstances:

With trusted service providers assisting our operations

When required by law, regulation, or legal process

To protect the rights, safety, or property of ShineFaith Solutions LLC

In connection with a business transfer, merger, or restructuring

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

You may request deletion of your information at any time, subject to legal or contractual retention requirements.

9. Your Rights & Choices (U.S. Residents)

Depending on your state of residence (including California under CCPA/CPRA), you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your personal information

Opt out of marketing communications

To exercise your rights, contact us at:
[email protected]

10. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze performance. You may control cookie preferences through your browser settings.

11. Children’s Privacy

Our services are intended for business and institutional use. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Your continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

[email protected]
+1 844-851-6391